WHAT ARE SOME OF THE BIGGEST CHALLENGES YOUR ORGANIZATION FACING IN POSTGRESQL TODAY?
From our position as a global PostgreSql Training Company, We has partnered with some of the world’s leading organizations to provide comprehensive total solutions and PostgreSql Training programs for their PostgreSql team members to improve performance and reach revenue goals. As part of our detailed customization process, We interviews several top stakeholders within its client organization to understand needs, challenges, and areas for development.
ON DEMAND 24/7 SUPPORT
OpsMax will provide Customer with incident support for its Covered Servers. This support is available 24 hours per day, 7 days per week, with initial response time targets as follows:
Incident Severity Definitions:
Severity 1 – 1 hour or less: Covered Server is affected such that critical production business processes are unavailable or substantially impaired.
Severity 2 – 2 hours or less: Covered Server is affected such that non-critical production business processes are unavailable or substantially impaired.
Severity 3 – 4 hours or less: Covered Server is affected with no significant impairment of production systems.
Incidents may include any or all the following conditions:
System failures
System performance problems
Unexplained operational behaviors
Other system operational problems
Root-cause analysis of performance issues and system failures